RENOVO FIELD SERVICE / 02
From service request
to profitable renewal.
Renovo connects the dispatcher, technician, customer, fleet, equipment record, and finance team in one service workflow. Every appointment becomes a visible promise; every completed job becomes operational and financial history.
DISPATCH / 01Put the right technician on the right call.
Give dispatchers one live view of requested work, priority, appointment windows, technician availability, skills, territories, travel, and job status—then adjust the day without losing the customer or job context.
- Live dispatch board
- Skill + availability matching
- Job status
- Schedule changes
AGREEMENTS / 02Turn recurring service into dependable revenue.
Manage service agreements by customer, location, covered equipment, visit cadence, effective dates, pricing, renewal terms, and included work. See what is due before a commitment becomes a missed visit.
- Recurring visits
- Covered equipment
- Renewal tracking
- Agreement history
CLIENT PORTAL / 03Keep customers informed without the phone chase.
Give clients a connected place to request service, follow appointment and job status, review messages and documents, approve work, and access their service history, invoices, and account information.
- Service requests
- Status updates
- Approvals + documents
- Account history
FLEET / 04Know which vehicle is ready for the next job.
Connect vehicles, drivers, assignments, service records, inspections, utilization, mileage, and maintenance dates to daily dispatch decisions—so fleet readiness is part of the operating plan.
- Vehicle records
- Driver assignments
- Maintenance dates
- Utilization
JOB COSTING / 05See margin while there is still time to act.
Bring technician time, labor burden, materials, inventory usage, purchase orders, subcontractors, equipment, invoices, and revenue into one job-cost view. Compare estimated and actual performance before close-out.
- Budget vs. actual
- Labor + materials
- Equipment cost
- Gross margin
EQUIPMENT / 06Maintain the equipment behind every service promise.
Track customer-installed and company-owned equipment with model, serial number, location, warranty, service history, inspections, maintenance intervals, open issues, and the next preventive-maintenance action.
- Asset history
- Warranty details
- Preventive maintenance
- Open service issues